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Insurance & Payment
 
Our office is committed to providing the best possible treatment, as well as to assisting you with insurance filing and payment of your account. In order to accomplish this in a cost effective manner, we ask that you read and follow these guidelines
  • Please bring your (or your child’s) insurance card to every visit.
  • Please bring your Driver’s License and be sure to update your home address and phone numbers at each visit.
  • Your co-pay is due at the time of service and will be collected upon your arrival.
  • We participate with many private insurance plans including:**
    Aetna                                                 Medicaid (with restrictions)
    Assurant Health                                  • WellCare of Georgia                            
    Blue Cross/Blue Shield                        • Peachstate
    Beechstreet                                        • Amerigroup
    CCN                                                   Medicare
    Cigna                                                 Multiplan
    Coresource                                        One Health       
    Coventry                                            Pearce Administration
    Fiserv Health                                      PHCS 
    Fortis Insurance                                 Principal      
    Great West                                        Southcare
    Guardian                                            United Healthcare
    HTH Worldwide                                  Unicare      
    Humana                                             Wasau 
    Mailhandlers                                      Worker’s Comp

    ** This list is subject to change and is in no way a guarantee that we accept your insurance.
    Please note that we do not accept all insurance plans from the above listed providers (for example, we may accept a plan’s PPO, but not its HMO). It is up to you to inquire if we accept your particular plan. Please contact our billing department at (404) 255-0226, or your insurance carrier if you have questions regarding our participation in your plan.

    The Hand & Upper Extremity Center of Georgia, PC will be happy to file claims on your behalf, as long as we participate in your insurance plan. Please provide us with your current insurance card at each visit, as well as alerting the front office staff to any changes in your coverage or your demographic information. If you do not have this information, we may require payment in full at the time of service.

  • Since every insurance policy is different, we ask that you familiarize yourself with your plan’s coverage, benefits and plan exclusions before you arrive for your appointment. Additionally, you are responsible for any deductibles, non-covered services and pre-existing conditions. We will bill you for these services after your insurance has processed the claim, and payment is due upon receipt of your statement.

  • If we are unable to collect from your insurance company in a timely manner, all charges will ultimately become your responsibility, or the responsibility of the responsible parent.

  • For patients whose insurance we do not accept, we wil accept out-of-network benefits, if the insurance allows. If it is not allowed, the patient will be considered self-pay or uninsured.

  • For patients that are self-pay or uninsured, we are happy to discuss a suitable payment plan and offer discounts after consultation and determination of individual needs.

  • To see our complete financial policy, please click here.